Practical answers for outdoor footwear retailers, distributors, importers and buying teams sourcing through 12Shoes.
Who does 12Shoes work with?
12Shoes works with outdoor footwear retailers, distributors, importers and buying teams seeking ready-made wholesale products or OEM/ODM sourcing support from China.
Who contracts and collects wholesale orders?
Orders are contracted and collected by AUREASIA HK BRANDS LIMITED.
Where are products prepared and shipped from?
Product sourcing, preparation, inspection, shipment coordination and pickup are handled through 12Shoes operations in Jinjiang, Fujian, China.
How do I view wholesale prices?
Wholesale prices are available to approved, logged-in wholesale customers.
What is the minimum order?
The minimum order quantity is one full carton per SKU.
How many pairs are in a carton?
Each SKU is packed as either 12 or 15 pairs per carton. The current product record shows the applicable carton pack.
Can I choose individual sizes?
No. Each SKU has a fixed size ratio, and customers order cartons rather than individual sizes.
Does 12Shoes supply buyers worldwide?
Yes. Orders are supplied worldwide subject to confirmed terms, destination, product availability and freight arrangements.
Can I collect an order in China?
Yes. Free pickup is available from the Jinjiang operations location after the order and collection time are confirmed.
How is international freight calculated?
There is no universal fixed freight rate. The shipping method, cost and delivery terms are confirmed for each order.
Does 12Shoes support OEM/ODM or private-label requests?
Yes. Requests are reviewed individually with relevant manufacturing partners. Feasibility, minimum quantity, samples, pricing, timing and order terms must be confirmed before production.
How do I contact sales?
Email sale@12footwear.com, WhatsApp +86 132 7895 9067, or WeChat aigood888.
Contact sales when an order, quotation or sourcing requirement needs individual confirmation.
